Apps that don't work on Android: how to fix when they don't want to open or close on their own
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Apps that don't work on Android: how to fix when they don't want to open or close |
We are going to
explain some steps you can take to solve some problems with your
applications, specifically when some of them start to work well,
stopping or giving you an error when you try to open them. Sometimes, due
to specific errors, one of your apps may stop working correctly, and there
are several things you can do to try to solve it.
The idea of this
article is that if you are running into problems, try one solution after
another in the order that we propose, which is from the simplest solutions to
those that are somewhat more complex. In addition, we will finish with a more
advanced solution for the problems of apps that close themselves like
Gmail, Google or Outlook due to problems with Android System WebView . So
that if the clues we have given you do not work, you have a last resort.
Check that the app is up to date
There are times when these
errors can occur due to a bug in an app update, and as soon as they are
detected, developers usually update the applications again to correct
it. Therefore, the first step should be to check that the app is
updated to its latest version . It does not matter if you
recently updated it, if it is a general error it will not take long for another
update to arrive with the correction.
To do this, you have to enter Google Play and press the ☰ menu button. A menu will open in a column on the left of the screen, and in it you must enter the My applications and games section . This is where you can check for updates for all your applications and install them.
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Force close the app
The error can also be due to
a specific problem with the app, something that you can solve by closing
it and reopening it . To do this in a way that you make sure that
the app does not get stuck in the background, it is best to force it to
close manually. You can close it in the open apps view, but if it
doesn't work, it is best to resort to this manual closing.
To do this, you have to go
to the Android settings and enter the Applications and notifications
section to access your list of installed apps . Depending
on the manufacturer's customization layer, the section could have another
name. Once in this list of applications, click on the one that is giving
you problems, and when you access its options, click on the Force
stop button to close it by hook or by crook.
Restart your mobile
And it may also not be a
specific problem of the application, but one that your mobile is
having. For these cases, it is necessary to resort to the historical
universal solution of computing: turn off the computer and turn it on
again . Come on, restart your mobile or directly turn it off,
wait a few seconds, and turn it on again.
To access the shutdown options, it is usually enough to keep the power button pressed for this menu to appear. However, on some mobiles you will have to press both the power button and the volume button to force this menu. It all depends on each mobile and the manufacturer's customization layer.
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Clear the application data cache
All the applications on your
mobile phone tend to accumulate data on your device so that you do not have to
reload it each time you use it, and everything goes faster. But sometimes
these can end up corrupting the operation of the app, so another solution is
to delete the data of the application and clear the cache
of the application that is giving you problems. Both options are in
the same place.
What you have to do is enter
the Android settings, and enter the Storage section . In
it, you will have a list of data types, and you have to enter the Other
applications option that you will have in this
list. Here, click on the app that is giving you problems, and you will get
to the screen where you have the options to clear the storage and cache.
Go back to the previous version
This is a solution that we
are only going to recommend for more advanced users, as it has
disadvantages. It is about downloading an older version of the app ,
the one immediately prior to when it worked well. What happens if you do,
is that there may be security holes and bugs that compromise the security of
your mobile, and that have already been discovered and corrected in a later
version.
Therefore, I do not
recommend doing this unless it is an essential app and you cannot
spend a day or two without using it while you wait for the update with the
solution. What you have to do is uninstall the app, look at its current
version on Google Play, and download the APK file of the previous
version through known and safe pages such as Apk Mirror or UpToDown . Then install
that APK file .
Uninstall Android System WebView updates
There are times when some
key applications start crashing and suddenly shutting down on their
own. This can be a problem caused by Android System WebView ,
the internal component of your mobile that allows apps to open web links internally
without having to use the installed browser. Come on, it provides them
with a kind of internal browser. It is something very important to keep
updated, as it can cause problems.
So the first step is
to check for updates for the WebView . Fortunately, this
is easy, since you can search for them directly in Google Play , and
immediately see if there are updates that you can apply.
The other option is to uninstall the WebView updates to keep the version that comes by default on your operating system. To do this, you have to go to the settings and enter the list of applications that you have installed on your mobile. In this list, click on the Android System WebView app to access it.
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You will enter the WebView options, and in
them you have to click on the puntos button with three dots that you have at
the top right. An options menu will appear, where you can choose
the option to Uninstall updates . You will return to
the version of Android System WebView that came pre-installed with the latest
firmware for your mobile, and the application should work again.
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